Effective Date: 1 January 2026
This Privacy Policy explains how Tradesmite collects, uses, and protects personal data when you use www.tradesmite.com and the services provided through the Tradesmite platform (“Services”).
Tradesmite is committed to protecting your privacy and handling your data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Tradesmite is operated by:
Dockzen Limited
Registered in England & Wales
Registered Address: Swallow House, Parsons Road, Washington, England, NE37 1EZ
For all privacy-related enquiries, please contact:
📧 info@tradesmite.com
When you use Tradesmite to manage your own customers:
You remain responsible for complying with your own legal obligations to your customers.
For enquiries made directly to Tradesmite (e.g. contact forms, onboarding enquiries), Tradesmite acts as the Data Controller.
We may collect and process the following data:
Tradesmite may store customer names, addresses, and contact details entered by you into the platform strictly as a processor acting under your instruction.
We use personal data to:
We do not sell personal data to third parties.
We process data under the following lawful bases:
We only share data where necessary to deliver the Services, including:
All providers are required to maintain appropriate data protection safeguards.
We do not allow third parties to use your data for their own marketing purposes.
Where data is processed outside the UK, we ensure appropriate safeguards are in place, such as:
We retain personal data only as long as necessary to:
Upon termination of Services, data may be deleted or anonymised within a reasonable administrative period unless retention is required by law.
Tradesmite implements appropriate technical and organisational measures to protect personal data, including:
No system is completely secure, but we take reasonable industry-standard precautions.
Tradesmite websites may use essential cookies required for:
We do not use intrusive tracking or advertising cookies without notice.
Users can control cookies via browser settings.
You have the right to:
Requests should be sent to:
📧 info@tradesmite.com
If you are not satisfied with how your data is handled, you may contact the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
We encourage you to contact us first so we can resolve concerns promptly.
Websites delivered through Tradesmite may contain links to third-party services.
Tradesmite is not responsible for the privacy practices of those external websites.
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
The latest version will always be available on www.tradesmite.com.
For any privacy-related questions or data requests:
END OF PRIVACY POLICY